
Global Training Strategy Lead
5 days ago
Job Overview
This leadership role involves driving the development and implementation of innovative training strategies across global vendor operations. The successful candidate will be responsible for collaborating with cross-functional teams to design and deliver effective onboarding and training programs.
Key Responsibilities:
- Develop strategic partnerships with business stakeholders to drive training initiatives and knowledge management practices.
- Design and implement cutting-edge training solutions leveraging industry best practices and emerging technologies.
- Oversee the global rollout and evaluation of training programs, including collaboration with external vendors and trainers.
- Lead and mentor a team of people managers and senior program managers to enhance team processes and improve curriculum design and continuous learning initiatives.
Requirements:
- Bachelor's degree or equivalent practical experience in a related field.
- A minimum of 13 years of experience in developing operational process solutions and collaborating with cross-functional teams to drive change.
- At least 7 years of experience managing operations and leading people.
- Proven expertise in consulting, customer support, content moderation, or managing cross-functional projects.
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