Medical Device Training Specialist
1 month ago
At Maxis Clinical Sciences, we are seeking a highly skilled Medical Device Training Specialist to join our team. As a key member of our clinical applications training department, you will be responsible for delivering comprehensive training to customers on the use and application of our medical devices.
Key Responsibilities:
- Deliver engaging and informative training sessions to customers, ensuring they have a thorough understanding of our products.
- Build strong relationships with our customer base, providing exceptional customer service and support.
- Document and manage customer-specific account strategies to drive utilization and maximize product adoption.
- Troubleshoot product issues at customer sites and identify opportunities for product improvement.
- Collaborate with our sales and marketing teams to develop educational and clinical marketing materials that showcase our products' value proposition.
- Support the development of image atlases, websites, and brochures that effectively communicate our products' features and benefits.
- Demonstrate our products to potential customers, showcasing their capabilities and value.
- Provide training to new distributor staff, ensuring they have the necessary knowledge and skills to effectively promote and sell our products.
- Identify and qualify sales opportunities within assigned sales territories.
- Maintain in-depth knowledge of our product line, including its functional capabilities and competitive positioning.
- Participate in trade shows and other industry events as assigned.
- Provide detailed reports on all application visits, highlighting key takeaways and areas for improvement.
Requirements:
- Bachelor's degree in Business, Life Science, Computer Science, or a related field.
- At least 2 years of experience in training on medical devices or equipment use and application.
- Proven presentation skills and success in facilitating training and transferring knowledge.
- Flexibility to manage an irregular travel schedule, with the ability to travel as needed.
- Strong customer service skills and attention to detail, with clear and concise written and verbal communication skills.
- Self-motivation and a results-oriented approach.
Compensation: $80,000 - $110,000 per annum, depending on experience.
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