Parking Operations Director

4 days ago


Bengaluru, Karnataka, India beBeeParkingOperations Full time ₹ 12,00,000 - ₹ 18,00,000
Parking Operations Director

Job Overview:

We are seeking a seasoned Parking Operations Director to oversee the end-to-end operations of airport parking and associated commercial activities. This includes coordination with internal departments, external vendors, and stakeholders to ensure seamless functioning, revenue management, compliance, and customer experience.

This role demands a professional with deep expertise in parking operations within large infrastructure environments.

  • Operational Management:
    • Manage daily parking operations across all zones (P1–P7, EV stations, PRM slots, etc.)
    • Ensure smooth traffic flow, queue management, and system uptime (e.g., SkiData gates)
    • Monitor and maintain hygiene, signage, and infrastructure standards
  • Vendor & Stakeholder Coordination:
    • Liaise with concessionaire partners for service delivery, grooming, and discipline
    • Coordinate with airport departments (Security, Maintenance, Customer Service, etc.)
    • Ensure timely updates and compliance from vendor SPOCs
  • Revenue & Billing Oversight:
    • Oversee parking fee collection, cash counter audits, and reconciliation
    • Ensure accurate billing, invoicing, and reporting to Commercial & finance team
    • Monitor RFID/system usage and prevent misuse
  • Compliance & Audit:
    • Ensure adherence to safety, regulatory, and operational protocols
    • Prepare for internal and external audits with complete documentation
    • Maintain logs for incident reports (e.g., civil/electrical work, and system failures)
  • Customer Experience & Social Media:
    • Monitor guest experience across landside areas and parking zones
    • Address grievances and ensure timely resolution
    • Coordinate with social media teams for promotions updates, alerts, and feedback

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