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Senior Campaign Executive
3 weeks ago
Vitelco is a provider of end-to-end Information Technology (IT) services, offering services in Software Development, Testing, DevOps, and IT Operations.
We are driven by the principles of Versatility and Innovation, aiming to deliver comprehensive, flexible, and value-added solutions to our clients.
The ideal candidate will have 5+ years of experience in telecom sector campaign management, particularly with postpaid/prepaid customers, and strong analytical thinking and problem-solving abilities with attention to detail.
- Design and execute end-to-end campaign and customer lifecycle activities for postpaid and prepaid segments.
- Develop and implement campaign strategies to enhance customer engagement and increase revenue.
- Collaborate with stakeholders to gather and prioritize requirements, convert them into technical specifications, and write user stories.
Required Qualifications:
- Minimum 2-3 years of business & technical analysis experience with strong organizational skills.
- Excellent communication and collaboration skills.
- Proficiency in SQL for data extraction and reporting.
Preferred Qualifications:
- Experience in Campaign, CRM, or other customer-facing areas.
- Proven telecom sector background.
Skill Requirements:
- Expertise in CRM systems and campaign management tools.
- Knowledge of Martech solutions like Unica, SAS Marketing, Pega, Adobe.
- Ability to read logs and work with JSON/SOAP API integrations.
Education:
- Bachelor's degree in Business, Marketing, Data Science, or a related field.
- MBA is a plus.
Language Skills:
- English: Minimum B2 level.
- Work closely with development teams to ensure successful product implementation.
- Conduct regular system audits and propose improvements.
- Coordinate resolution of issues and technical problems during implementation.
Key Skills:
- Strong analytical thinking and problem-solving abilities.
- Excellent communication and collaboration skills.
- Proficiency in SQL and database management.
Preferred Qualifications:
- Experience in Power BI or similar reporting tools.
- Knowledge of Arabic - preferred but not required.
Current residence in Kuwait or willingness to relocate.