Support Agent

2 days ago

Bengaluru, Karnataka, India beBeeCustomerCare Full time ₹ 8,00,000 - ₹ 14,50,000

Delivering Exceptional Customer Experiences

Your Key Responsibilities
  • Respond to incoming calls from healthcare plan members and provide timely solutions to their queries.
  • Interact with members to understand their coverage and healthcare requirements.
  • Resolve member issues through effective verbal and written communication.

You Will Thrive in This Role If You:

  • Have at least 1 year of customer service experience, preferably international.
  • Are proficient in reading, writing, and conversing in US English.
  • Possess basic computer literacy skills.

We Offer a Supportive Environment That Fosters Career Growth and Development.

  • A global team of lifelong learners guided by our company values.
  • A comprehensive benefits package including transportation for night shifts, PTO, tuition reimbursement, and health and wellness incentives.

About Your Career Path:

From Day One, You'll Have Access to Extensive Training, Individualized Coaching, and Thousands of Resources to Support Your Career Growth.

You'll Report to a Team Lead and Contribute to the Success of Both Customer Experiences and the Overall Team.

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