Sabre Ticketing

3 weeks ago

Bengaluru, Karnataka, India The Travel Agent Next Door Full time

Company Description

The Travel Agent Next Door is Canada's largest travel host agency, designed to empower you to become a successful entrepreneur by providing more knowledge, resources, and tools for success. We offer a personalized approach and unwavering support dedicated to helping you every step of the way. Our commitment is reflected in our TICO registration number 50021282.

About the Role:

We are seeking a skilled SABRE Ticketing Expert to join our dynamic team. This is a full-time, remote role for someone with a strong understanding of air ticket issuance, exchanges, refunds, and complex SABRE ticketing processes. As part of our team, you'll be responsible for ensuring smooth ticketing operations, supporting travel agents, and coordinating with suppliers to maintain efficient workflows.

Key Responsibilities:

  • Perform new air ticket issuance, exchanges, and refunds through SABRE.
  • Handle complex ticketing processes on the SABRE platform.
  • Monitor the accounting email inbox and forward relevant information to the appropriate agents.
  • Action updates and requests from travel agents via the CRM.
  • Reset supplier passwords and pins for agents as needed.
  • Maintain and manage the admin calendar of events.
  • Coordinate with suppliers and agents via phone and email for timely resolution of queries.
  • Ensure the confidentiality and security of sensitive data related to agents and the organization.
  • Complete other duties as required by the business.

Required Qualifications and Skills:

  • Bachelor's degree in Business Administration or any related stream.
  • Proficiency in SABRE ticketing is a must.
  • Minimum of 2 years of experience in SABRE ticketing.
  • Strong understanding of the Travel Industry is preferred.
  • Excellent verbal and written communication skills.
  • Proficient in MS Office and basic computer skills.
  • Ability to handle complex ticketing processes and solve problems efficiently.

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