Night Shift Flight Booking Coordinator

2 days ago


Bengaluru, Karnataka, India beBeeTicketing Full time ₹ 50,00,000 - ₹ 75,00,000
Night Shift Ticketing Executive

This role involves managing ticketing operations during the night shift.

You will be responsible for booking, cancelling, rescheduling and managing domestic and international tickets, handling amendments, refunds and re-issuances, monitoring and resolving ticketing-related issues.

Key Responsibilities:
  • Ticketing Operations:
    • Book, cancel, reschedule, and manage domestic and international tickets.
    • Handle amendments, refunds, and re-issuances as per client requirements.
    • Monitor and resolve ticketing-related issues promptly.
  • Customer Support:
    • Provide customer service via calls, emails, and chats during the night shift.
    • Assist clients with queries related to fares, routing, and policies.
  • System Handling:
    • Work on GDS platforms (Amadeus, Galileo, or Sabre) for reservations and ticket issuance.
    • Ensure accurate data entry and booking processes.
  • Coordination:
    • Liaise with airlines, suppliers, and internal teams to ensure smooth ticketing operations.
    • Update clients on travel schedules, changes, and airline policies.
  • Reporting & Compliance:
    • Maintain accurate transaction logs and prepare daily reports.
    • Follow company policies and adhere to industry regulations.


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