Enterprise IT Support Specialist

1 month ago


Delhi, Delhi, India Renesas Electronics Full time
Company Overview
Renesas Electronics is an embedded semiconductor solution provider driven by its Purpose 'To Make Our Lives Easier.' As the industry's leading expert in embedded processing with unmatched quality and system-level know-how, we have evolved to provide scalable and comprehensive semiconductor solutions for automotive, industrial, infrastructure, and IoT industries based on the broadest product portfolio, including High Performance Computing, Embedded Processing, Analog & Connectivity, and Power.

Our diverse team of over 21,000 professionals in more than 30 countries continues to expand our boundaries to offer enhanced user experiences through digitalization and usher into a new era of innovation. We design and develop sustainable, power-efficient solutions today that help people and communities thrive tomorrow, 'To Make Our Lives Easier.'

Job Summary
We are seeking a highly skilled Enterprise IT Support Specialist to oversee our IT systems and assets. The ideal candidate will have extensive knowledge of computer hardware and software, network maintenance, and be able to provide L2 IT support for end-user compute issues onsite and remotely.

Key Responsibilities
* Act as the local liaison between IT and the business
* Set up and provide new starters with IT equipment
* Manage IT assets accurately
* Maintain internal user guides and technical documents
* Support New office setup
* Setup and Maintenance of the IT infrastructure at basic level
* Providing IT project support as required by the business

Requirements
* Must have worked as Lead/L2 IT Support Engineer in a reputed Organization
* Must have good knowledge of installation and troubleshooting of Windows client software and Microsoft office products
* Experience in managing IT Assets
* Excellent verbal and written communication skills
* Ability to convey technical information to non-technical users successfully
* Able to manage priorities under pressure
* Desired knowledge of networking, including wifi, routers, switches, VPN
* Secondary technical skill (e.g. Microsoft ADS)
* Experience in working in an agile organization that is fast moving and requires a can-do attitude
* Experience in working across all levels of an organization

Benefits
At Renesas, you can:
* Launch and advance your career in technical and business roles across four Product Groups and various corporate functions
* Make a real impact by developing innovative products and solutions to meet our global customers' evolving needs and help make people's lives easier, safe and secure
* Maximize your performance and wellbeing in our flexible and inclusive work environment. Our people-first culture and global support system, including the remote work option and Employee Resource Groups, will help you excel from the first day.

The estimated salary for this position is around $80,000 - $110,000 per year, depending on location and experience.

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