HR Support Advisor

1 week ago

Hyderabad Secunderabad Telangana, India beBeeCustomerService Full time ₹ 1,04,000 - ₹ 1,30,878

Job Title: Customer Service Representative

We are seeking a highly skilled and customer-focused professional to join our team as a Customer Service Representative. In this role, you will be responsible for providing exceptional customer service through live interactions, handling a high volume of contacts primarily through phone calls and potentially chats. Your primary responsibilities will include:

  • Resolve inquiries holistically by referring to available documentation such as frequently asked questions, knowledge base articles, and standard operating procedures – escalate when these cannot be resolved.
  • Build customer trust through empathetic, personalized conversations by assessing and adjusting resolution plans to each employee's changing needs during live interactions.
  • Respond promptly to employees' urgent issues, ensuring the right communication and documentation occurs, even when information is limited.
  • Use high judgment, critical thinking, and rationale to balance process adherence with employees' needs, analyzing and deciding on resolutions for their requests in real-time.
Required Skills and Qualifications
  • Bachelor's Degree or Master's degree
  • 0-10+ years' experience in contact center, customer service, human resources or equivalent experience.
  • Fluent communication and writing skills in English (+85%).
  • Schedule flexibility (support a 24x7 operations).
  • Internet connection before joining date with a speed range of Mbps

This is an excellent opportunity to work in a dynamic environment where you can make a positive impact on our customers' lives. If you have a passion for delivering exceptional customer service and are looking for a new challenge, we encourage you to apply for this role.

  • HR Professional

    2 weeks ago

    Hyderabad / Secunderabad, Telangana, India beBeeHRAdvisor Full time ₹ 8,00,000 - ₹ 12,00,000

    Job OverviewThe HR Advisor role is a key position within our organization, responsible for providing expert HR administrative support.Key responsibilities include partnering closely with the HR Partners and Talent Acquisition Team to deliver high-quality services to employees.As an HR Advisor, you will be the primary point of contact for employee queries and...

  • HR Operations Specialist

    2 weeks ago

    Hyderabad / Secunderabad, Telangana, India beBeeHR Full time ₹ 8,00,000 - ₹ 12,00,000

    Job Title: HR Operations SpecialistWe are seeking a highly motivated and detail-oriented individual to join our team as an HR Operations Specialist. This role will play a key part in supporting the delivery of client inquiry responses, taking the lead on initiatives to build new intellectual capital, and working collaboratively with various stakeholders.Key...

  • HR Strategist

    5 days ago

    Hyderabad / Secunderabad, Telangana, India beBeeInfluencer Full time ₹ 6,00,000 - ₹ 12,00,000

    Job Description:We are seeking a highly skilled and experienced Human Resources professional to join our team as an HR Business Partner & Advisor. In this role, you will partner with business leaders to understand their objectives, challenges, and people needs.You will provide guidance on HR strategies that support business goals and operational...

  • Member Support Advisor, Operations

    2 weeks ago

    Hyderabad, Telangana, India CIEL HR Full time

    POSITION PROFILE Organization Procure Analytics Position Member Support Advisor Operations Location Hyderabad India Company Overview At Procure Analytics PA we are passionate about driving continuous value by utilizing cutting-edge technology and implementing customized solutions in various categories to service our 1 000 member companies ...

  • HR Advisor

    2 weeks ago

    Hyderabad, Telangana, India Carrier Full time ₹ 8,00,000 - ₹ 12,00,000 per year

    Job ID Job Category Human Resources Role: HR Advisor Location: Hyderabad Full/ Part-time: Full Time Build a career with confidence Carrier Global Corporation, global leader in intelligent climate and energy solutions is committed to creating solutions that matter for people and our planet for generations to come. From the beginning, we've led in...

  • Regional Hr Manager

    3 weeks ago

    Hyderabad, Telangana - Secunderabad, Telangana, India Talent Leads HR Solutions Full time

    Please note This role will require to work from office for 6 Days in a week Position Summary The Regional Human Resources Manager will be responsible for overseeing all HR functions within the designated region They will ensure compliance with company policies and procedures develop and implement HR strategies to support business objectives and provide...

  • HR Generalist

    1 week ago

    Hyderabad, Telangana, India Gamut HR Solutions Full time ₹ 8,00,000 - ₹ 12,00,000 per year

    Company OverviewGamut HR Solutions specializes in connecting job seekers with their ideal roles. With headquarters located in Hyderabad and a small team of 2-10 employees, Gamut HR Solutions is dedicated to providing personalized recruitment services. Discover more about us at Gamut HR Solutions.Job OverviewJoin Gamut HR Solutions as an HR Generalist in the...

  • HR Operations and Employee Support Specialist

    5 days ago

    Hyderabad / Secunderabad, Telangana, India beBeeHumanResources Full time ₹ 9,00,000 - ₹ 12,00,000

    **Job Description:**We are seeking a skilled HR Operations and Employee Support Specialist to join our team. The successful candidate will be responsible for managing HR processes, ensuring compliance with legal regulations, and providing timely and accurate payroll services.**Key Responsibilities:**Manage employee records, including data entry into the...

  • Customer Support Advisor

    1 week ago

    Hyderabad, Telangana, India Flutter Entertainment Full time

    **ABOUT FLUTTER ENTERTAINMENT** Flutter Entertainment is a **global leader**in sports betting, gaming, and entertainment, with **annual revenues of $11.7 Bn**and a customer base of over 12 million players (in 2023) driven by a **portfolio of iconic brands,**including Paddy Power, Betfair, FanDuel, PokerStars, Junglee Games and Sportsbet. Listed on both the...

  • Product Advisor

    1 week ago

    Hyderabad District, Telangana, India isoftronics Full time

    Job Opportunity: Product Advisor Interview Timings: 11 AM - 5 PM Designation: Product Advisor Number of Positions: 08 Job Role: Engage with customers and advise on products Telephonic sales support and follow-ups Provide excellent service and meet sales targets **Requirements**: Experience: Minimum 1 year in Telesales Languages: Urdu (Must) & Telugu...