Economist and Risk Management Professional

7 days ago

Lucknow, Uttar Pradesh, India myGwork Full time
Job Overview
myGwork is an inclusive employer and a member of the largest global platform for the LGBTQ+ business community. As a key team member, you will be responsible for supporting the growth of the "SLP MDR Concessions Abuse Program" by identifying abusive entities and preventing losses. Your primary objective is to provide security services, investigation, and asset protection in designated areas of responsibility, while maintaining customer satisfaction in accordance with INSLP guidelines and policies.

About the Role
The Security and Loss Prevention Specialist will be responsible for conducting end-to-end investigations across customers, DA/network, and sellers to identify abusive entities. You will need to deep dive into concessions requests raised by customers, conduct risk assessments, and process audits for respective sites. Additionally, you will be required to work closely with the SLP and CS teams to analyze loss trends in MDR Concessions, identify defects, and work towards loss reduction.

Key Responsibilities
• Implementation and follow-up of Loss Prevention Plan in MDR Concessions
• Conducting SLP audits and implementing SOPs
• Surprise checks and reports at LM (Last Mile) stations
• Keeping plans and SOPs updated
• Periodical checks of documentation
• Adhering to SLAs defined for the SLP MDR Concessions Abuse Program
• Process review, gap analysis, and implementation of necessary improvements
• Weekly, monthly, and quarterly assessments
• Loss prevention reporting
• Working on feedbacks received from internal and external stakeholders
• Follow-up and completion of CAPA
• Recommending loss prevention initiatives based on on-ground intel
• Work closely with the SLP and CS teams to analyze the loss trends in MDR Concessions
• Weekly loss trend analysis, identifying defects/abusive entities, and working towards loss reduction
• Conduct investigations by working closely with CS and support functions in SLP and Ops
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