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Senior Team Leader

3 weeks ago

Ajmer, Rajasthan, India beBeeTransformation Full time ₹ 25,00,000 - ₹ 30,00,000

Job Opportunity

This role involves leading a business unit and driving team performance to meet service level metrics while maintaining accuracy.

Responsibilities include:

  • Leading internal and external stakeholders for specific engagements
  • Managing personnel, including hiring, training, performance assessment, and workload delegation
  • Ensuring a deep understanding of the practice and portfolio objectives, driving strategy, and providing regular updates on KPIs and metrics
  • Driving process improvements and effectiveness
  • Engaging with customers to address pain points and provide direction to the operations team for goal delivery
  • Aligning with customer goals and delivering commitments consistently
  • Forecasting risks, developing mitigation plans, and building impactful customer relationships

Mandatory Capabilities/Skills:

  • Minimum 14 years of experience in the relevant domain and skill
  • Experience managing complex service delivery, multi-group, and multi-disciplinary projects
  • Ability to define projects, execute within timelines, and deliver projects on time with multiple stakeholders

Benefits

This role offers opportunities for career growth and development.