Service Representative
4 weeks ago
We are seeking a highly skilled Service Representative - Operations to join our team at F3415 FTAM (India) Pvt Ltd, Indore Branch. As a Service Representative - Operations, you will be responsible for handling phone calls, walk-ins, and commercial transactions, as well as performing first-level NIGO checks and other support functions.
Key Responsibilities- Initial processing of investor applications, liaising with the back office, and generating reports.
- Generating account statements, cross-checking, and handling calls for clarifications.
- Dispatching redemption, compensation payments, or rejection letters and other correspondence to investors and commission payments to distributors within prescribed timelines.
- Tallying of the time-stamping log book and attending department meetings.
- Graduate in commerce, accounting, or finance, proficient in English, and numerate.
- PC knowledge, including use of Microsoft Office products, with Excel and Word skills.
- Administrative and time management skills.
- Ability to interact with team members.
- Strong attention to detail and quality.
- Model good work habits and appropriate use of procedures and controls.
- Previous branch/transactions processing experience.
- Knowledge of Indian mutual funds and regulations involved.
- AMFI certification.
- Regulatory and product knowledge.
At F3415 FTAM (India) Pvt Ltd, Indore Branch, we offer a dynamic and inclusive environment that fosters growth and development. Our employees enjoy a range of benefits, including professional development opportunities, an educational assistance program, medical insurance, life insurance, and personal accident insurance. We are committed to providing equal employment opportunities to all applicants and existing employees.
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