Customer Service Representative

4 weeks ago


Indore, Madhya Pradesh, India TechFun consultant Full time

Company Overview

Welcome to TechFun Consultant, your trusted partner in the world of forex trading. With a passion for innovation and a commitment to excellence, we are here to guide you through the dynamic and exciting realm of foreign exchange markets. Our team of experienced professionals brings together a wealth of knowledge and expertise, empowering you to make informed trading decisions.

Job Overview

We are seeking a highly skilled Customer Service professional to join our team at TechFun Consultant. As a Customer Service representative, you will be responsible for providing exceptional support to our clients in the forex trading industry. This is a full-time position based in a dynamic work environment.

Key Responsibilities

  1. Deliver exceptional customer service experiences through phone, email, and chat interactions
  2. Assist clients with inquiries, account management, and technical support
  3. Respond promptly and professionally to customer issues and resolve them efficiently
  4. Maintain accurate and detailed records of customer interactions
  5. Collaborate with other teams to ensure a seamless customer experience

Requirements

  • Excellent communication skills
  • Graduate candidates preferred
  • Freshers with less than 1 year of experience
  • Rotational shifts
  • 6 days working
  • Salary - 21K To 23K CTC


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