Senior Business Solutions Strategist

3 weeks ago


Bengaluru, Karnataka, India Zendesk Full time
About the Role

We are seeking a Senior Solutions Consultant to join our world-class team at Zendesk. This role will involve successfully selling to Enterprise and Mid Market executives, and convincing C-level and director level executives of the technical merits of our software solution.

Key Responsibilities

As a Senior Solutions Consultant, you will be responsible for all technical, solution, and competitive aspects of the Zendesk sales cycle. Your role will involve working closely with Sales, Marketing, and Product Managers to be the technical bridge between Account Executives and prospects.

Requirements

We are looking for a technically savvy professional with excellent interpersonal, communication, persuasion, presentation, and writing skills. You should have experience mapping RFI/RFP requirements to software solutions, and be able to proactively manage and deliver technical information to customers.

Preferred Qualifications

Previous consulting experience implementing enterprise-class software solutions, and in-depth knowledge of Customer Service Software, ITSM, data warehousing, business intelligence are highly desirable.

Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love.

Zendesk believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week.



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