Relationship Development Specialist

3 days ago

Agra, Uttar Pradesh, India beBeeCareers Full time ₹ 2,50,000 - ₹ 3,50,000
Relationship Development Specialist

We are seeking a highly organised and dynamic individual to join our team as a Relationship Development Specialist. In this role, you will be the first point of contact for potential and existing clients, ensuring their journey from inquiry to enrolment is smooth, informed, and positively memorable.

About the Role

This is an exciting opportunity to work in a fast-paced environment, where no two days are the same. As a key member of our team, you will be responsible for building and maintaining strong relationships with clients, providing them with exceptional customer service, and guiding them through our health transformation programs.

Key Responsibilities
  • Engage with inbound leads via phone calls, messages, emails, and social media DMs with prompt and accurate responses.
  • Provide clear and concise information about health transformation programs.
  • Guide new leads through the enrolment and re-enrolment process while coordinating with the internal coaching team for smooth onboarding.
  • Maintain, manage, and update client data using CRM tools and systems.
  • Support clients with after-enrolment needs, escalate concerns when needed, and ensure timely resolution.
  • Coordinate with different internal teams to keep clients updated on any unforeseen delays or process changes.
  • Assist in community engagement and promotional initiatives when required.
  • Conduct data analysis and feedback collection to improve client experience and retention.
  • Meet monthly client conversion targets and contribute to overall business growth.
Your Skills and Qualifications
  • Strong communication skills (written and verbal) with a consultative and empathetic tone
  • Ability to multitask and stay composed in a fast-paced, high-interaction environment
  • Good organisational and time-management skills
  • Customer-first mindset with a problem-solving attitude
  • Willingness to take ownership and deliver results
  • Comfort with CRM tools, Excel, and data handling
  • Interest in fitness and wellness will be an added bonus
What We Offer

We offer a competitive compensation package, opportunities for career growth and development, and a supportive work environment that encourages collaboration and teamwork.

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