Document Control Specialist for B2B Food Tech Innovations

1 day ago


Delhi, Delhi, India SmartQ Full time

Are you a detail-oriented professional looking to leverage your technical writing skills in a fast-paced B2B Food-Tech environment? As a Document Control Specialist at SmartQ, you will play a crucial role in maintaining comprehensive documentation, supporting effective communication, and ensuring accurate information is accessible across the organization.

About SmartQ

We are a leading global provider of institutional food solutions, serving 17 countries and collaborating with 600 clients. Our headquarters in Bengaluru, known as the innovation hub, drives our mission to transform corporate cafeterias into spaces that inspire and delight individuals.

Role Overview

The successful candidate will be responsible for:

  • Maintaining accurate and up-to-date documentation, including user guides, product manuals, and troubleshooting resources.
  • Collaborating with cross-functional teams to ensure seamless communication and effective knowledge management.
  • Developing compelling narratives about our product suite, showcasing its features and benefits through various formats such as documents, presentations, and videos.
  • Crafting engaging content that resonates with diverse user groups, from technical experts to business stakeholders.
Key Responsibilities

Some of the key responsibilities of this role include:

  • Managing document development life cycles (DDLC) and software document development lifecycles (SDLC).
  • Editing and reviewing documentation meticulously to ensure clarity, accuracy, and consistency.
  • Staying updated with new product features and contributing to product documentation and video channel enablement.
  • Leveraging expertise in English grammar and other linguistic devices to create clear and concise content.
  • Leading documentation initiatives and driving best practices for technical writing.
Requirements

To succeed in this role, you will need:

  • A Bachelor's degree in Communication, Computer Science, Engineering, or a related field.
  • 2-4 years of experience in technical writing, preferably in B2B SaaS companies.
  • Strong written and verbal communication skills in English.
  • Effective interpersonal skills for collaboration with cross-functional teams.
  • Rapid adaptability to grasp and communicate technologies effectively.
  • Strong attention to detail and organizational skills.
  • A proactive attitude driven by continuous improvement.
Benefits

As a Document Control Specialist at SmartQ, you can expect:

  • Innovative work culture that fosters creativity and collaboration.
  • Opportunities for career growth and development through ongoing training programs and mentorship.
  • A supportive work-life balance environment that encourages personal and professional well-being.
  • Competitive compensation and benefits package, including health insurance and retirement plans.
  • Diverse and inclusive environment that celebrates differences and promotes equal opportunities.
  • Flexibility to accommodate diverse needs and preferences, including remote work options.
  • Team collaboration and camaraderie, with regular social events and team-building activities.


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