Chief Revenue Cycle Officer

2 days ago

Tirupati, Andhra Pradesh, India beBeeOperations Full time ₹ 1,50,00,000 - ₹ 2,50,00,000
Job Title:

Director of Revenue Operations

Job Description:

The Director of Revenue Operations will provide strategic leadership and oversight for the revenue cycle management team, ensuring end-to-end performance and alignment with company goals.

Key Responsibilities:
  • Define and execute the vision for revenue operations in alignment with company growth and client expectations.
  • Develop policies and workflows that optimize revenue cycle performance across specialties.
  • Partner with leadership to ensure client needs and performance goals are consistently met.
Operational Management:
  • Oversee daily operations of the billing team, including charge entry, payment posting, AR calling, denial management, credentialing, and reporting.
  • Implement audit and QA frameworks to monitor accuracy, timeliness, and compliance.
  • Standardize reporting cadence: daily, weekly, and monthly dashboards for AR, denials, collections, and payer trends.
People Leadership:
  • Manage and mentor offshore managers, team leads, and billers to ensure accountability and career growth.
  • Build a performance-driven culture with clear KPIs and evaluation frameworks.
  • Drive recruitment, training, and upskilling initiatives to maintain high-quality output.
Client & Stakeholder Engagement:
  • Act as a bridge between leadership and offshore teams to ensure clear communication and alignment.
  • Participate in client calls, providing updates on revenue performance and improvement initiatives.
  • Proactively identify client risks and recommend process improvements.
Compliance & Process Improvement:
  • Ensure adherence to U.S. healthcare billing regulations and HIPAA compliance.
  • Monitor payer changes and regulatory updates to update internal SOPs.
  • Leverage technology and automation tools to drive efficiency.
Qualifications:
  • Bachelor's degree required; Master's in Business or related field preferred.
  • Minimum 8+ years of U.S. healthcare RCM experience, with at least 5 years in leadership roles overseeing offshore teams.
  • Deep knowledge of the end-to-end RCM cycle.
  • Proven experience managing teams of 30+ billers.
  • Strong understanding of U.S. payers, EHR/PM systems, and compliance frameworks.
  • Excellent communication, leadership, and analytical skills.

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