Customer Support Team Lead

MEGA Walk in DriveSTARTEK welcomes experienced professionals for the role of Team LeadYour Next Big Win: Lead Our GrowthHR Name - Alisha A.HR Contact Date of Interview - 26th August th September 2025Interview Location -Startek ITPL, 6th Floor, Explorer Building, Pattandur Agrahara, Whitefield, Bengaluru Interview Time - 12:30 PM -- 05:30 PM5 days working...

Lead Customer Support TeamOur ideal candidate will lead a technical support team to deliver exceptional customer experiences.Key Responsibilities:Manage and motivate a high-performing support team to meet and exceed customer expectations.Develop strategic onboarding programs for new team members to ensure seamless integration.Monitor team performance,...

About Molecular ConnectionsTransforming Scholarly Publishing with Innovation and ExpertiseOur platform simplifies the author-to-editor-to-reviewer journey, enabling publishers to deliver a seamless, efficient, and transparent submission experience.As our Customer Support Manager, you will lead and evolve our support function to ensure timely, empathetic, and...

Job DescriptionWe are seeking an experienced leader to head our US-based Support & Resolution Centre (SRC). The ideal candidate will lead a team of specialists, manage escalations, and drive quality to deliver world-class customer support.The successful candidate will have a proven track record of building high-performing teams and streamlining processes....

Position Overview: We are looking for a talented and experienced Design Lead to join our creative team. As a Design Lead, you will be responsible for overseeing the design direction of multiple projects within the agency, ensuring creative excellence, strategic alignment, and a high level of visual execution. You will work closely with the creative,...

Senior Manager Role OverviewThis is a leadership position at our US-based Support & Resolution Centre (SRC). You will lead a team of 10-20 specialists, manage escalations, and drive quality to deliver world-class customer support.Key Responsibilities:Team Leadership & People Management:Lead and mentor a high-performing team of 10-20 members, fostering...

Customer Service Leadership RoleThe Customer Support Manager plays a pivotal role in delivering exceptional customer experiences and satisfaction through fair, timely refund decisions.The team is responsible for reviewing and resolving refund requests with care, empathy, and sound judgment — balancing policy adherence with personalized service.Key...

Job DescriptionWe are looking for an experienced and proactive Support Manager to lead our customer support operations. You will be responsible for managing a team of support executives, ensuring high levels of customer satisfaction, improving support processes, and driving team performance. The ideal candidate is analytical, people-oriented, and focused on...

Position Overview: We are looking for a talented and experienced Design Lead to join our creative team. As a Design Lead, you will be responsible for overseeing the design direction of multiple projects within the agency, ensuring creative excellence, strategic alignment, and a high level of visual execution. You will work closely with the creative,...

Role & responsibilitiesLead the IT Helpdesk team, ensuring that all KPI's are achieved with biggest attention to customer satisfactionConduct quality checks of tickets, identify patterns and global issues in order to improve the processProvide training, development, and coaching to Team members ensuring they possess the correct knowledge and skills required...