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Digital Workplace Support Professional

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Bengaluru, Karnataka, India beBeeTeams Full time ₹ 18,00,000 - ₹ 24,00,000
Microsoft Teams Specialist

We are seeking a skilled Microsoft Teams specialist to support our clients' digital transformation journey. As a key member of our team, you will be responsible for ensuring the smooth operation of Microsoft Teams and Voice Environments.

This is an exciting opportunity to join a dynamic and challenging work environment where you can apply your expertise and skills to drive business growth and success.

Key Responsibilities:
  • Maintain system functionality and monitor system health across the O365 Tenant
  • Keep Microsoft Teams environments updated with the latest Microsoft updates and policies
  • Monitor and maintain call quality and reliability using the Call Quality Dashboard (CQD)
  • Generate, update, and manage CQD reports
  • Manage calendar and meeting settings, including configurations and bridges
  • Troubleshoot complex Teams functionality issues for the entire tenant
Requirements:
  • In-depth knowledge of managing Teams within Microsoft 365, encompassing all functionalities
  • Experience in configuring and managing Teams Operator Connect and Direct Routing
  • Ability to configure and manage all Teams settings, policies, and upgrades
  • Knowledge of security policies for Teams usage within the organization
  • Familiarity with app publishing within the Teams admin center and work with SharePoint Online, PowerApps, and OneDrive for Business

The ideal candidate will have strong technical skills, excellent communication skills, and the ability to work collaboratively as part of a team.