
Sales and Service Representative
2 days ago
This is a full-time remote position offering excellent growth opportunities.
About the RoleAs a Sales and Support Associate, you will be responsible for responding to inquiries from support tickets and wholesale customers, managing crowdfunding campaigns, and performing sales and support tasks as directed.
- Respond promptly and effectively to customer inquiries and support tickets.
- Manage and run successful crowdfunding campaigns.
- Carry out sales and support tasks as directed by the team.
- Ensure consistent, detail-oriented communication and follow-through on all customer interactions.
To succeed in this role, you will need:
- Strong communication skills, fluent in written and spoken English.
- Proven experience in sales or customer support roles, with 5+ years of experience.
- Ability to manage deadlines and work independently.
- Experience with customer-facing communication across multiple channels.
- Proficiency in QuickBooks Online, Google Suite, Teamwork.com, Adobe Acrobat Sign, Adobe Creative Cloud, Inventory management tools (SKU Vault), and Shipstation.
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