
Senior Business Development Professional
5 days ago
**Job Overview:**
We are seeking an experienced Client Partner to lead client engagement, relationship management, and account growth.
**Key Responsibilities:**
- Develop and maintain strong, long-term relationships with key client stakeholders.
- Serve as the single point of contact for client communications and escalations.
- Ensure a high level of client satisfaction through proactive communication and support.
**Account Growth & Revenue Expansion:**
- Identify and execute opportunities for upselling, cross-selling, and expanding service lines within existing accounts.
- Drive account mining strategies to uncover new business within current clients.
- Collaborate with delivery teams to align talent solutions with client needs.
**Customer Success & Delivery Coordination:**
- Work closely with recruitment and delivery teams to ensure timely and quality fulfillment of client requirements.
- Understand client business challenges and provide tailored staffing solutions.
- Monitor service quality, performance metrics, and client feedback to ensure delivery excellence.
**Strategic Partnership:**
- Develop account strategies and client roadmaps aligned with business goals.
- Represent the company in client reviews, QBRs, and strategy sessions.
- Provide market insights, industry trends, and consultative support to clients.
**Qualifications & Skills:**
- 5-10 years of experience in staffing/recruitment industry in a client-facing or account management role.
- Proven success in client relationship building, account growth, and customer success.
- Strong understanding of staffing solutions across permanent, contract, and project-based hiring.
- Excellent communication, negotiation, and interpersonal skills.
- Ability to manage multiple accounts and prioritize responsibilities.
- Self-motivated, strategic thinker with a client-first mindset.
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