Career Starter

7 days ago

Bhavnagar, Gujarat, India beBeeCustomerService Full time ₹ 5,50,000 - ₹ 7,05,000

Customer Service Representative

We are seeking a skilled and enthusiastic Career Starter to join our team in Gurugram. If you have 0-2 years of experience in a customer-facing role, eager to make a significant impact and build a rewarding career in the banking and financial services sector, we encourage you to apply.

About the Role

As a Career Starter, you will provide exceptional customer service through various channels, including phone calls, emails, and live chat. You will be responsible for handling high volumes of customer inquiries, addressing concerns, and resolving issues efficiently and accurately.

Your Key Responsibilities

  1. Deliver outstanding customer experiences by providing prompt, professional, and courteous service over the phone or via email/live chat.
  2. Manage multiple customer interactions simultaneously, ensuring timely and accurate resolution of all customer communications.
  3. Maintain detailed records of customer interactions and transactions to ensure seamless escalation and follow-up as needed.
  4. Collaborate with your team to achieve service level agreements and departmental goals, sharing best practices and expertise to drive business success.

The Ideal Candidate

We are looking for a motivated and results-driven individual who is passionate about delivering exceptional customer service. You should possess excellent communication skills, both verbal and written, and be able to work effectively in a fast-paced, target-driven environment.

What We Offer

  • A competitive salary and opportunities for career growth and development.
  • Comprehensive training to equip you with the skills and knowledge needed to excel in this role.
  • A supportive work culture that values collaboration, innovation, and continuous improvement.

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