Hotel Operations Manager

1 day ago

Ahmedabad, Gujarat, India beBeeHousekeeper Full time ₹ 10,00,000 - ₹ 15,00,000

This role oversees housekeeping operations to ensure exceptional cleanliness, hygiene, and aesthetic upkeep of guest rooms, public areas, and back-of-house spaces.

Key Responsibilities:
  • Establish and implement cleanliness, maintenance, and amenity standards for guest rooms and public areas, driving operational excellence and superior guest experience.
  • Develop and manage Standard Operating Procedures (SOPs) in collaboration with corporate housekeeping.
  • Prepare structured checklists for daily, weekly, and monthly audits to ensure quality control.
  • Effectively prepare and execute departmental operational budgets.
People Management:
  • Motivate the team to deliver high service standards with ownership and pride.
  • Promote a culture of internal customer care, collaboration, and professionalism.
  • Lead staffing activities including recruitment, performance discussions, and recognition.
Business and Financial Acumen:
  • Manage inventory, asset control, and adherence to departmental budget limits.
  • Monitor consumption patterns to minimize wastage and ensure cost discipline.
  • Review and approve procurement samples to meet quality and operational standards.
Leadership:
  • Exhibit a positive, hands-on leadership style that inspires the team by serving as a role model of professionalism, accountability, and service excellence.
  • Ensure department KPIs and goals are met in alignment with management directives.
  • Modify and improve housekeeping systems and procedures to drive service efficiency.
Compliance & Risk Management:
  • Ensure strict adherence to occupational health and safety guidelines and property safety protocols.
  • Conduct risk assessments and implement corrective measures proactively.
  • Ensure incident documentation, investigation, and resolution to avoid recurrence.

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