Customer Support Ambassador

5 days ago


Kannur, Kerala, India beBeeSupport Full time ₹ 4,00,000 - ₹ 6,00,000
About the Role

This is a customer-focused position where you will be responsible for delivering exceptional support to our customers across various channels.

As a key member of our team, you will play a vital role in ensuring timely and efficient resolution of customer queries, complaints, and concerns.

  • Key Responsibilities:

    • Maintain accurate records of customer interactions and follow up with customers until resolution, ensuring seamless communication.

    • Collaborate with internal teams to ensure smooth order fulfillment and a delightful customer experience, enhancing customer loyalty.

  • Requirements:

    • 1–2 years of customer support experience (D2C/e-commerce preferred).

    • Excellent communication skills in English and Hindi (written and verbal).

    • Strong problem-solving skills and ability to handle tough situations calmly.

    • Highly active, energetic, and empathetic — with a customer-first attitude.

Why Join Us?

  • Be part of a high-growth D2C brand disrupting the jewelry space.

  • A culture that values ownership, creativity, and learning.

  • Exposure to both customer success and brand strategy.

  • Opportunity to grow with the company as we scale nationwide and globally.



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