
Brand Customer Service Ambassador
3 days ago
Customer Support Representative
Job Description:
As a key member of our support team, you will be responsible for providing exceptional customer service to influencers, brands, and app users. This role requires a highly motivated and customer-focused individual who can handle inbound queries, emails, and calls efficiently.
Key Responsibilities:
- Resolve issues and provide accurate information to customers.
- Guide influencers and brands through the onboarding process and app navigation.
- Collaborate with the product and marketing teams to ensure seamless user journeys.
Requirements:
- 0–2 years of experience in customer service, influencer management, or client relations.
- Excellent verbal and written communication skills.
- Strong problem-solving ability with a calm, empathetic approach.
- Comfortable interacting with influencers, brands, and app users.
What We Offer:
- A competitive salary based on performance.
- Hands-on exposure to the influencer marketing ecosystem and brand partnerships.
- Startup environment with opportunities to learn, grow, and take ownership.
- Chance to directly impact user experience and company success.
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