Card Operations Specialist

3 days ago


Malappuram, Kerala, India beBeeCardOperations Full time ₹ 40,00,000 - ₹ 80,00,000

Job Title: Card Operations Specialist

Key Responsibilities:

  1. Process and resolve customer complaints related to card transactions.
  2. Analyze data to identify trends and areas for improvement in the chargeback process.
  3. Collaborate with cross-functional teams to develop and implement strategies to reduce chargebacks.
  4. Communicate effectively with customers, colleagues, and management to resolve issues and achieve goals.

Requirements:

  • High school diploma or equivalent required; Bachelor's degree in a related field preferred.
  • Minimum 2 years of experience in a related role.
  • Strong analytical and problem-solving skills.
  • Excellent communication and interpersonal skills.

Benefits:

  • A competitive salary and bonus structure.
  • A comprehensive benefits package including medical, dental, and vision insurance.
  • Retirement savings plan with company match.
  • Ongoing training and professional development opportunities.


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