Career Support Specialist

2 days ago

Borivli, Maharashtra, India beBeeCustomerSupport Full time ₹ 8,00,000 - ₹ 12,00,000

Job Overview:

We are seeking a highly skilled and experienced Career Support Specialist to join our team. As a Career Support Specialist, you will be responsible for providing exceptional support to customers and employees.

Main Responsibilities:

  • Assist in resolving customer and employee problems, incidents, issues, requests, and queries.
  • Collaborate with other support teams as needed to ensure timely resolution of requests and issues.
  • Ensure accurate documentation, timely notification, proper escalation, efficient tracking, and thorough follow-up for all incidents.
  • Focus on customer and employee interactions rather than transaction processing.

Required Skills and Qualifications:

  • Strong communication and interpersonal skills.
  • Ability to work collaboratively with cross-functional teams.
  • Detail-oriented with excellent organizational skills.
  • Problem-solving and critical/logical thinking abilities.
  • Previous experience in customer or employee support is a plus.

Benefits:

This role offers a unique opportunity to work in a fast-paced environment and make a real impact on our customers and employees. If you have a passion for delivering exceptional customer service and working collaboratively with others, we encourage you to apply.

About the Role:

This is a full-time position that requires 100% Work from Office.

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