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2 weeks ago
Job Title: Underwriting Enablement Expert
Job Role:
- Transform underwriting expertise into actionable training content to empower community reviewers to learn and correct AI model responses.
Key Responsibilities:
- Teach underwriting fundamentals to non-experts, covering topics such as FOIR/DTI, LTV, income stability, bureau interpretation, and documentation best practices.
- Train community reviewers to curate AI outputs, reviewing model responses, applying rules, correcting decisions, and documenting edge cases.
- Design micro-curricula and SOPs, including short modules with examples, quizzes, checklists, and local-language handouts.
- Create quality rubrics, acceptance criteria, pass/fail checklists, quick-fix macros, escalation rules, and calibration guidelines.
- Define data needs from cases, capturing missing rules and thresholds, and drafting data-needs specs for synthetic data generation.
- Promote ethics and privacy, ensuring PII handling, fairness, and compliant decision rationales in training and review workflows.
- 4-8 years of experience in retail/home-loan underwriting, with hands-on decisioning and policy interpretation.
- Proven training or mentorship experience, comfortable teaching beginners and non-technical learners.
- Strong grasp of calculations and documents, including FOIR/DTI/LTV/EMI, income proofs, bank statements, and credit bureau reports.
- Fluent in English and Telugu.
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