Senior Manufacturing Operations Executive

1 month ago


Mumbai Metropolitan Region, India Capgemini Full time

**Job Title:** Senior Manufacturing Operations Executive

 

At Capgemini, we're seeking a skilled Senior Manufacturing Operations Executive to oversee the implementation, support, and continuous improvement of Manufacturing Execution Systems (MES) within client organizations.

 

This role involves managing service delivery teams, ensuring customer satisfaction, and optimizing MES solutions to enhance manufacturing operations. Key responsibilities include overseeing the end-to-end delivery of MES projects, including planning, execution, and post-implementation support.

 

The successful candidate will serve as the primary point of contact for clients regarding MES services, addressing any issues and ensuring high levels of customer satisfaction.

 

We're looking for a leader who can manage service delivery teams, including MES consultants, engineers, and support staff. The ideal candidate will provide guidance, training, and mentorship to team members to enhance their skills and performance.

 

A key aspect of this role is identifying opportunities for process improvements and optimization within MES solutions and service delivery practices.

 

In addition, the successful candidate will be responsible for ensuring that service delivery meets or exceeds the agreed-upon SLAs and performance metrics.

 

Candidates with excellent problem-solving, analytical, and communication skills are highly desirable for this position.

 

The estimated salary for this role is between $120,000 - $180,000 per annum, depending on experience and qualifications.

 

We're committed to providing a dynamic work environment and competitive compensation package, which includes benefits such as health insurance, retirement plans, and paid time off.



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