Technical Support Specialist

2 weeks ago


Nagpur, Maharashtra, India delaPlex Full time
Role Overview

As a member of our global team at delaPlex, you will play a vital role in ensuring the smooth operation of our software and hardware systems. This includes supporting the Systems team to guarantee seamless functionality and reliability, as well as assisting in automating processes and innovating new solutions across our cloud infrastructure.

Key Responsibilities
  • Collaborate with the Systems team to maintain and improve software and hardware systems.
  • Assist in automating existing processes and developing innovative solutions for cloud infrastructure.
  • Deploy and operate cloud infrastructure, ensuring its effectiveness and efficiency.
  • Perform tests, including end-user testing, for modified and new systems.
  • Ensure system connectivity for all servers, shared software, groupware, and other applications.
  • Maintain documentation for system configuration, connectivity mapping, processes, and service records.
  • Provide training to team members on various technology areas and our environment.
  • Participate in 24x7 on-call rotation coverage.

Requirements

  • University degree in computer science or information systems, or equivalent work experience.
  • Strong experience in Linux/Unix.
  • Understanding of standard data stores (MySQL, MSSQL).
  • Proficiency in Google Cloud Platform.
  • Experience supporting applications with MySQL, Apache, MSSQL, NGINX, and others.

mysql, apache, google cloud platform, mysql, nginx, application support services, mssql, linux, linux/unix



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