Travel Service Representative

1 week ago

Varanasi, Uttar Pradesh, India beBeeCustomerExperience Full time ₹ 3,00,000 - ₹ 4,20,000

Job Title: Customer Experience Coordinator

Job Description

We are seeking a highly skilled and customer-focused individual to join our team as a Customer Experience Coordinator. This is an exciting opportunity to work with international guests, providing exceptional service and support.

The ideal candidate will be responsible for delivering outstanding guest experiences while working collaboratively with the team to drive sales and growth.

As a Customer Experience Coordinator, you will be the primary point of contact for guests, responding to their queries in a friendly and professional manner. You will also be responsible for paying close attention to guest requirements to ensure accurate understanding and response.

Key responsibilities include:

  • Responding to guest booking enquiries in a timely and efficient manner.
  • Paying close attention to guest requirements to ensure accurate understanding and response.
  • Providing detailed information regarding availability, accommodation types, and areas.
  • Assisting with marketing tasks as needed.

Key qualifications include:

  • Strong English language skills (fluency required).
  • Excellent communication skills (written and verbal).
  • Good computer skills, including typing and navigating multiple applications.
  • Interest in the travel and hospitality industry.
  • Ability to work evening and weekend shifts.

Preferred qualifications include:

  • Degree in tourism or Public Relations.
Benefits

This role offers the opportunity to work in a dynamic and fast-paced environment, with a focus on delivering exceptional guest experiences. As a member of our team, you will have the opportunity to develop your skills and knowledge, and contribute to the success of our business.

As a Customer Experience Coordinator, you will be responsible for driving sales and growth through effective communication and collaboration with the team. You will also have the opportunity to participate in training and development programs to enhance your skills and knowledge.

Others

If you are a motivated and customer-focused individual looking to take your career to the next level, we encourage you to apply for this exciting opportunity.

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