Senior Holiday Travel Coordinator

1 week ago

Solapur, Maharashtra, India beBeeHoliday Full time ₹ 42,00,000 - ₹ 48,00,000
Job Opportunity: Holiday Operations Executive

We are seeking a highly skilled and motivated Holiday Operations Executive to join our team.

The ideal candidate will have a strong understanding of the travel industry, excellent communication skills, and the ability to build rapport with customers.

Key Responsibilities:

  • Design and deliver personalized holiday itineraries incorporating hotels, flights, activities, and local experiences based on customer preferences and budget.
  • Handle hotel bookings, flight confirmations, activity arrangements, and other travel elements to ensure a seamless travel experience.
  • Oversee the entire holiday booking process, ensuring accuracy and adherence to timelines.
  • Effectively communicate with customers, addressing their queries and concerns promptly and professionally.
  • Handle customer escalations related to bookings and itinerary changes, resolving issues to ensure satisfaction.
  • Build rapport with vendors (hotels, airlines, local partners) to secure competitive rates and high-quality service delivery.
  • Stay updated on travel trends, destinations, and industry regulations.

Requirements:

  • 3-4 years of experience in holiday operations or a related field.
  • Experience in handling hotel bookings, flight confirmations, and travel itineraries.
  • Strong understanding of travel products and services (flights, hotels, activities, etc.).
  • Excellent communication and interpersonal skills, with the ability to build rapport with customers and colleagues.
  • Ability to problem-solve and handle customer escalations professionally.
  • Proficiency in travel booking systems and MS Office Suite.
  • Passion for travel and a strong understanding of customer service principles.

Why Join Us?

Our company is dedicated to providing exceptional customer service and delivering unparalleled travel experiences. We offer a dynamic and supportive work environment, with opportunities for professional growth and development.

Join Our Team:

We are committed to diversity and inclusion in the workplace. If you are a motivated and experienced individual looking for a new challenge, we encourage you to apply.

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