
Global Risk Manager
7 days ago
A leading global risk management company is seeking a dedicated Travel Security Specialist to join its 24/7 team. The successful candidate will support the coordination of international travel security and risk mitigation projects, identify and manage risks, and create standard operating procedures to ensure the highest level of safety and excellent reactions to urgent matters.
The company manages the travels of numerous Fortune 500 employees and C-level executives worldwide, providing them with security solutions, such as executive protection and secure transportation, to ensure their safety and business continuity. In addition, the company provides emergency support (on-ground and via consulting) to clients in case of crises, such as natural disasters, terrorist attacks, drastic political changes within a country, evacuations of expats, pandemic challenges, and more.
The GSOC's primary responsibility is to oversee and control all ongoing missions and take significant responsibility for their preparation. This role requires a strong understanding of logistics and operations, excellent communication skills, good client orientation, and proficient English language skills.
Responsibilities:- Oversee and control travel operations and risk mitigation projects worldwide
- Communicate directly with teams, vendors, clients, and other GSOCs during emergencies and routine situations
- Understand, compile, and follow security procedures
- Document missions and update work management software
- Understand operational information and create proper intra-shift briefs and exchanges
- Conduct detailed written and verbal situation briefs, both internally and externally
- Participate in frequent training sessions and exercises to maintain GSOC proficiency
- Conduct research and screen for major events affecting client interests
- Conduct after-action debriefs to identify best practices
- Client-oriented mindset
- Excellent spoken and written English
- Strong operational thinking and judgment
- Ability to make decisions in high-pressure situations
- Clear, effective communication and decision-making under fast-paced conditions
- Flexibility to work in rotational shifts
- Ability to prioritize, multitask, work independently, and complete projects in a time-sensitive environment
- High degree of discretion and confidentiality
- Team-player with high-level independence
- Good knowledge of Microsoft Office (Word, Excel, Outlook, PowerPoint) and ability to quickly learn client/work management platforms and monitoring tools
- Experience in conducting research and writing; aptitude to learn
- Awareness of global events in the security and geopolitical field
- Cultural sensitivity
- Experience in the field is an asset but not mandatory
- A master's degree is an asset but not mandatory
- The schedule is rotating with two weekly days off per week
- Shifts include morning, afternoon, and night shifts
- As the GSOC operates 24/7, candidates must be able to work weekends and holidays
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