
Guest Experience Coordinator
18 hours ago
Key Opportunities for a Skilled Booking Team Executive
This role offers the chance to make a tangible impact on our guests' experiences. Strong English language skills and excellent communication abilities are vital.
The ideal candidate will provide personalized services, handling emails efficiently while delivering exceptional customer experiences. Our comprehensive training program ensures seamless onboarding.
Primary Responsibilities:
- Responding to booking inquiries in a friendly manner
- Paying close attention to guest requirements for accurate understanding and responses
- Providing detailed information on availability, accommodation types, and areas
- Contributing to marketing efforts as needed
Required Qualifications:
- A degree in tourism or Public Relations (preferred)
- Fluent English with excellent grammar
- Strong written and verbal communication skills
- Proficient computer skills, including typing and navigating multiple applications
- Interest in the travel and hospitality industry
- Flexibility to work evening and weekend shifts
We value candidates who are passionate about delivering outstanding customer service and have a keen eye for detail.
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