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HR Service Delivery Specialist

2 weeks ago

Pune, Maharashtra, India beBeeBusiness Full time ₹ 16,50,000 - ₹ 23,50,000

We are seeking a dynamic HR Services Professional to join our team. This role will provide critical local support to the business within a country/group of countries.

Job Purpose:

The successful candidate will lead and drive HR initiatives, ensuring compliance with local legislation while aligning global standards across business units.

Main Responsibilities:
  • Demand Management: Collaborate with Strategic Business Partners to plan and manage project demand across functions.
  • Employee Relations: Serve as a primary contact for employee relations activities, facilitate conflict resolution, and proactively improve relationships.
  • CASE Management: Deliver Case Management services to support businesses with sickness absence, grievances, and disciplinary activities.
  • Talent Acquisition Support: Collaborate with recruitment teams to align recruitment strategies with specific business needs.
  • Performance Management: Assist managers in conducting performance reviews, addressing underperformance, and implementing improvement plans.
Required Skills and Qualifications:
  • Building Relationships and Influencing: Strong relationship-building and influencing skills.
  • Dynamic and Agile: Efficiently managing projects in fast-paced environments.
  • Tenacity: Commitment to operational excellence and enhancing employee experiences.
  • Adaptability: Approaching new challenges with problem-solving skills.
  • Commercial Acumen: Aligning strategies with business financial dynamics.
  • Financial Strategy Alignment: Integrating financial considerations into planning.

We value diversity and are committed to an inclusive recruitment process that values the diverse backgrounds and experiences of all applicants.

This role requires strong communication and interpersonal skills, with the ability to build relationships at all levels of the organization. The ideal candidate will have a proven track record of delivering high-quality services and adaptability to changing priorities and deadlines.