ServiceNow ITSM Specialist

2 days ago

Thāne, Maharashtra, India beBeeservicenow Full time ₹ 18,00,000 - ₹ 24,00,000
Job Title: ServiceNow ITSM Expert
A highly skilled ServiceNow ITSM expert is required to work with business stakeholders and develop technical solutions using the Service Now platform –ITSM related modules.
The ideal candidate has analytical skills, thinks "outside the box", and is naturally curious, highly collaborative, and has a passion for tackling complex data-centric problems.
This role will be responsible for working with business stakeholders to analyze and review detailed business and technical requirements, developing, implementing, testing, configuring, and integrating modules from ServiceNow with a focus on all ITSM modules - Incident, Request, Problem, Change, Knowledge, Portal, Flow Designer, CSDM.
The successful candidate will have hands-on developer experience in ITSM, Scoped Application design, Workflow or Flow Designer, Integration Hub, B2B integrations, a deep understanding of REST, WSDL, JSON, and ability to integrate with other third-party applications, data sources.
The job requires expertise in configuring UI Actions/UI Policy/ACL/Client Scripts, Business Rules, Inbound Actions, Macros, CSS-based UX/UI design & development, using Angular based Client-side & Server-side scripts, JavaScript, AJAX, HTML, CSS, JSON Web technologies, and Performance Analytics, Reporting & Dashboards.
The following are the desired credentials/knowledge:
  • •ServiceNow CIS-ITSM, CSA, CAD, or any other mainline certification (any two)
  • •NOW Platform Development
  • •ITIL v4 Certified

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