Catalog Associate

4 weeks ago


Hyderabad, Telangana, India ADCI HYD 16 SEZ Full time
About the Role

We are seeking a highly skilled and detail-oriented Catalog Associate to join our team at ADCI HYD 16 SEZ. As a key member of our publishing team, you will be responsible for ensuring the quality and accuracy of our digital content.

Key Responsibilities
  • Perform analysis and quality checks on digital content to identify errors and validate errors reported by various systems and customers.
  • Quickly understand e-book content quality standards, operation workflow tools, and other supporting tools.
  • Continuously adapt to and learn new features of various tools and systems, and improve your acumen to identify and report errors.
  • Follow SOP to catch errors in content and perform content quality checks to qualify customer experience for content viewing and Kindle device usage.
  • Use software tools for quality audit, content editing, and data capture.
  • Be aware of operation metrics such as productivity, quality, and delivery/latency SLA, and be measured on compliance to these metrics, SLA requirements, QA guidelines, team goals, personal goals, and ability to ideate and drive process improvements for closure.
  • Be a team player and come up with ideas to improve the editing/QA process.
  • Often contact publishers and vendor managers to report errors identified and provide status updates as required.
Requirements
  • Language level requirements: N2 level JP (Japanese)
  • Ability to meet deadlines in a fast-paced work environment driven by complex software systems and processes.
  • Self-motivation and good team player skills.
  • Good problem-solving, data analysis, and troubleshooting skills related to content quality.
  • Good interpersonal skills to manage ongoing relationships with software teams and inter-operations teams.
  • Ability to work seamlessly in MS Excel & MS Word.
Preferred Qualifications
  • Language level requirements: N2 level JP (Japanese)
  • Proficiency in Spanish and English, including spelling, grammar, and punctuation.
  • Ability to meet deadlines in a fast-paced work environment driven by complex software systems and processes.
  • Self-motivation and good team player skills.
  • Good problem-solving, data analysis, and troubleshooting skills related to content quality.
  • Good interpersonal skills to manage ongoing relationships with software teams and inter-operations teams.
  • Ability to work seamlessly in MS Excel & MS Word.


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