
IT Support Specialist
1 week ago
Job Title: IT Support Specialist
We are seeking a skilled IT support specialist to join our team. In this role, you will be responsible for providing first and second line support for Oracle Fusion HCM and Finance modules across global regions.
- Manage application incidents, perform root cause analysis, and collaborate with agile teams and vendors.
- Conduct system health checks, monitor jobs and performance KPIs, and execute change requests.
- Maintain support documentation on Confluence and SharePoint while ensuring SLA compliance.
Requirements:
- 5–10 years of experience supporting Oracle Fusion ERP, especially HCM and Financials modules.
- Strong SQL/PLSQL skills and familiarity with Oracle or SQL Server back-end.
- Proficient in Azure, Agile methodology, and Windows AD/Role-Based Security.
- Excellent communication and problem-solving skills in high-pressure, global support environments.
As an IT support specialist, you will have the opportunity to work with a variety of technologies and help resolve complex issues.
We offer a dynamic and supportive work environment that values innovation and collaboration.
If you are a motivated and detail-oriented individual with a passion for technology, we encourage you to apply for this exciting opportunity.
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