Technical Support Specialist
13 hours ago
Technical Support Specialist
As a Technical Support Specialist, you will be responsible for providing technical support and assistance to end-users with ServiceNow-related issues. Your primary goal is to ensure the smooth operation of the ServiceNow environment.
Key Responsibilities:
- Troubleshoot and resolve technical issues related to the ServiceNow platform.
- Perform routine maintenance tasks and system upgrades to ensure the stability and operability of the platform.
- Collaborate with other IT teams to ensure seamless integration and operation of the ServiceNow platform.
Requirements:
- ServiceNow Certified System Administrator (CSA) required.
- 5 years of experience in Information Technology operations.
- Experience with ServiceNow, help desk processes, applications, networking, Office 365, and Azure.
What We Offer:
- Health & Wellness: Medical, dental, and vision plans with valuable features like Telehealth virtual care.
- Time to Recharge: Generous paid time off to relax and rejuvenate.
- Financial Security: 401(k), company-paid short- and long-term disability, life insurance, and additional voluntary coverage.
Commitment to Non-Discrimination: We are an Equal Opportunity Employer, committed to a fair and inclusive workplace where advancement is based on merit, skills, and contributions.
Visit our website to learn more about our values and culture.
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