Chief Technology Operations Specialist

3 days ago

Gandhinagar, Gujarat, India beBeeSystemAdministrator Full time ₹ 10,00,000 - ₹ 11,00,000

**Senior System Administrator Position Summary:**

We are seeking an experienced and highly skilled Senior System Administrator to assist with the design, maintenance, and monitoring of our infrastructure. This position will continually improve IT infrastructure standards, policies, and procedures for our organization and ensure the confidentiality, integrity, and availability of all on-premises and cloud-based resources.

Key Responsibilities:
  • Infrastructure Design and Maintenance: Configure, deploy, and maintain Azure, AWS, and Hyper-V Server environments, ensuring adherence to industry best practices and company standards.
  • User Support and Ticket Administration: Administer and address user support tickets in alignment with ITIL principles, ensuring timely resolutions and maintaining superior levels of user satisfaction.
  • Active Directory Services: Configure, deploy, and maintain Active Directory services, such as Domain Controllers, User/Group Management, and Group Policy Administration.
  • Hybrid Active Directory Environment: Administer and maintain a hybrid Active Directory environment ensuring timely synchronizations between On-Premises and Cloud Infrastructure.
  • Microsoft 365 Services: Administer and maintain Microsoft 365 services, such as Exchange Online, SharePoint, Teams, and other tenant services.
  • Security Best Practices: Collaborate closely with the IT Security team to implement security best practices and controls, ensuring the confidentiality, integrity, and availability of our Infrastructure.
  • Backup and Disaster Recovery: Administer and maintain regular backups and disaster recovery strategies for all Infrastructure services ensuring business continuity.
  • Documentation and Reporting: Maintain detailed documentation of Infrastructure services, such as Asset Inventory and Software/Hardware design and implementation. Generate regular reports on server performance, security and compliance metrics, and other relevant reporting metrics as required.
  • Risk Mitigation and Task Management: Proactively identify and mitigate potential risks and issues early in the process, developing effective mitigation strategies. Prioritize and manage multiple tasks effectively in a fast-paced environment, adapting to changing business needs and market conditions.
  • Collaboration and Communication: Work independently and take ownership of assigned tasks while also being a strong team player. Establish and maintain strong communication channels and processes to ensure seamless collaboration with the US-based IT team, despite time zone differences.

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