Global Business Services Transformation Specialist

2 days ago

Aurangabad, Maharashtra, India beBeeTransformation Full time ₹ 18,00,000 - ₹ 20,00,000
Job Title: HR Operations Manager

This is a pivotal role that drives transformation through process standardization and data-driven insights.

Key Responsibilities:
  • Manage end-to-end HR operations including onboarding, offboarding, payroll, benefits, and employee lifecycle processes across global entities.
  • Ensure consistent and high-quality service delivery aligned with defined SLAs and KPIs.
  • Oversee HR helpdesk operations to ensure timely resolution of employee queries.
Process Excellence & Standardization:
  • Drive harmonization of HR processes.
  • Implement continuous improvement initiatives.
  • Champion automation and scalability with platforms like SAP SuccessFactors.
Compliance & Governance:
  • Ensure compliance with global labor laws, data privacy regulations, and internal governance standards.
  • Conduct periodic audits and risk assessments to uphold operational integrity and mitigate risks.
Team Leadership & Collaboration:
  • Foster a culture of innovation, accountability, and service excellence.
  • Collaborate with regional HR leaders and business stakeholders to align operational goals with strategic priorities.
Analytics & Reporting:
  • Leverage analytics tools to generate actionable insights on workforce trends, service performance, and employee experience.
  • Deliver dashboards and reports to senior leadership to support data-driven decision-making.
Scaling up & Operational Efficiency:
  • Lead the strategic scaling of GBS operations by expanding service scope, increasing delivery capacity, and enhancing operating models to support global growth and transformation initiatives.
  • Manage operational budgets and identify opportunities for cost optimization.

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