Voice Process Executive

16 hours ago

Hyderabad, Telangana, India beBeeCustomer Full time ₹ 5,00,000 - ₹ 10,00,000
Job Title: Process Executive - Voice

 

  • Industry: ITES/BPO, KPO
  • Designation: Process Executive - Voice
Key Responsibilities:
  • Handle customer inquiries and resolve issues in a timely manner.
  • Provide excellent customer service and maintain a positive attitude.
  • Work effectively in a team environment and contribute to the success of the team.
Requirements:
  • Minimum 0-6 months of experience in Digital Marketing or equivalent certification with good communication skills.
  • Ability to work rotational shifts and be flexible to work in night shifts.
  • Excellent communication skills (written and verbal).
Skills and Qualifications:
  • Excellent documentation skills.
  • Good comprehension skills ability to clearly understand and state the issues customers present.
  • Ability to concentrate follow customers issues without distraction to resolution.
Benefits:
  • Permanent work from office in Gurgaon.
  • 24*7 shift operations.
  • Opportunity to work with a leading company in the industry.
Others:
  • Required certification: Fresher
  • Excellent typing skills.
  • Ability to use a desktop computer system.
  • Familiarity with Windows, Microsoft Office & Browsing Internet resources.

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