Senior Retail Operations Manager
3 weeks ago
Croma Store Manager Job Overview
Croma, a leading electronics retailer in India, is looking for a highly skilled and experienced Store Manager to oversee the day-to-day operations of our stores. As a Store Manager, you will be responsible for ensuring the store meets sales targets and profitability goals, maintaining high standards of visual merchandising and store presentation, and managing and mentoring store staff.
Key Responsibilities:
- Oversee daily store operations, including staffing, inventory management, and customer service.
- Ensure the store meets sales targets and profitability goals.
- Maintain high standards of visual merchandising and store presentation.
- Manage and mentor store staff to ensure a productive and customer-friendly environment.
- Implement and enforce company policies and procedures.
- Handle customer inquiries and complaints to ensure high levels of customer satisfaction.
- Analyze sales data and market trends to make informed decisions and improve store performance.
Requirements:
- Up to 10 years of relevant work experience in the retail industry.
- Excellent organizational, communication, and attention to detail skills.
- Ability to multitask and work collaboratively with diverse team members.
About Croma:
Croma is a brand of Infiniti Retail Ltd., a wholly-owned subsidiary of Tata Sons, and is headquartered in Chennai. We offer a seamless omni-channel shopping experience, with over 6000 products across 200 brands and 110+ stores in 68 major cities of India.
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