Retail Store Operations Manager

3 weeks ago


Surat, Gujarat, India Croma Full time

Job Overview

Croma, a leading electronics retailer in India, is seeking a highly skilled and experienced Senior Department Manager to lead our stores in Surat, Navsari, Vapi, Valsad, and Bardoli. This is a full-time position for an individual with up to 10 years of relevant work experience in the retail industry.

Key Responsibilities

  • Oversee daily store operations, including staffing, inventory management, and customer service.
  • Ensure the store meets sales targets and profitability goals.
  • Maintain high standards of visual merchandising and store presentation.
  • Manage and mentor store staff to create a productive and customer-friendly environment.
  • Implement and enforce company policies and procedures.
  • Analyze sales data and market trends to inform decisions and improve store performance.

Requirements

  • Exceptional organizational, communication, and attention to detail skills.
  • Ability to prioritize tasks and manage time effectively to meet deadlines and store goals.
  • Proactive approach in identifying and resolving issues that may arise in day-to-day operations.
  • Strong team player with the ability to work collaboratively with diverse team members.

About Croma

Croma is a brand of Infiniti Retail Ltd., a wholly-owned subsidiary of Tata Sons, and is headquartered in Chennai. We offer a seamless omni-channel shopping experience, with over 6000 products across 200 brands and 110+ stores in 68 major cities of India.



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