Renewal Process Specialist

3 days ago

Shimoga, Karnataka, India beBeeRenewal Full time ₹ 9,00,000 - ₹ 12,00,000

This role calls for an individual who upholds operational excellence, meticulous record-keeping and task management, a strong understanding of writing and preparing supporting renewal documentation and quotes.

As a member of this rapidly growing team, you will have a direct impact on our go-to-market strategy by supporting the Customer Success organization in preparation of resources and documentation related to client renewals.

Key Responsibilities:

  • Collaborate with Customer Success Managers and Renewal Representatives on renewal document preparation, including supplying teams with contract quotes and supporting documentation for ongoing client renewal conversations.
  • Analyze client data within internal and external tools to gather supporting information needed to create documentation.
  • Work with colleagues to identify actions needed to support a successful renewal process.
  • Build strong working relationships across Sales, Product, and Customer Success teams.
  • Perform other duties as assigned.

Requirements:

  • 2+ years of experience executing and analyzing customer data to assist in a smooth renewal process for a high-growth company.
  • Strong analytical and problem-solving abilities.
  • Excellent project management skills and attention to detail.
  • Familiarity with CRM and renewal management software.
  • Familiarity generating quotes for various client segments.

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