Subscription Renewal Manager

23 hours ago


Shimoga, Karnataka, India beBeeCustomer Full time ₹ 9,00,000 - ₹ 12,00,000

Job Summary:

We are seeking a highly motivated and detail-oriented Renewals Specialist to join our team. In this role, you will be responsible for managing the subscription renewal lifecycle, including notifying customers of renewal, building quotes, and closing renewals opportunities.

Responsibilities:

  • Process customer renewals for software subscription products
  • Help migrate customers to our ordering platform
  • Execute all phases of the subscription renewal lifecycle
  • Notify customers of renewal and assist with migrating to our ordering platform at the time of renewal
  • Find and execute upsells within your customer base
  • Ensure invoice accuracy and work closely with Finance to collect payment

Requirements:

  • Excellent verbal and written communication skills
  • Highly detail-oriented with strong customer service, listening, and presentation skills
  • Experience working with SaaS-based applications, Salesforce.com, and Microsoft Office (preferred)
  • Knowledge of robotic automation/AI tools (highly desirable)

What We Offer:

  • A dynamic and supportive work environment
  • Ongoing training and development opportunities
  • A competitive compensation package


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