Solar/Renewable Energy Support Specialist

7 days ago


Shimoga, Karnataka, India beBeeRenewable Full time ₹ 4,00,000 - ₹ 6,00,000

Job Title: Solar/Renewable Energy Support Specialist

Job Overview:

We seek a skilled Technical Support Professional to provide high-level technical assistance to installation companies, customers, and manufacturers. This role involves troubleshooting, problem resolution, and maintaining customer service/maintenance requests.

Key Responsibilities:

  • Provide technical support via calls, emails, and other communication channels
  • Perform installation quality checks, collect installer feedback, and escalate critical issues
  • Track post-installation smart meter applications and maintain CRM records

Requirements:

  • Experience in the solar industry or education in renewable energy is preferred
  • Strong written and verbal communication skills, as well as engineering/technical support background
  • Familiarity with CRM tools, MS Office, and knowledge of solar, battery systems, and electrical diagrams

About the Role:

This fast-growing team is passionate about community-powered solar solutions. We combine cutting-edge technology with values of independence and fairness to make it easy for communities to replace Big Energy with Community Solar.



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