
Solar/Renewable Energy Support Specialist
7 days ago
Job Title: Solar/Renewable Energy Support Specialist
Job Overview:
We seek a skilled Technical Support Professional to provide high-level technical assistance to installation companies, customers, and manufacturers. This role involves troubleshooting, problem resolution, and maintaining customer service/maintenance requests.
Key Responsibilities:
- Provide technical support via calls, emails, and other communication channels
- Perform installation quality checks, collect installer feedback, and escalate critical issues
- Track post-installation smart meter applications and maintain CRM records
Requirements:
- Experience in the solar industry or education in renewable energy is preferred
- Strong written and verbal communication skills, as well as engineering/technical support background
- Familiarity with CRM tools, MS Office, and knowledge of solar, battery systems, and electrical diagrams
About the Role:
This fast-growing team is passionate about community-powered solar solutions. We combine cutting-edge technology with values of independence and fairness to make it easy for communities to replace Big Energy with Community Solar.
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