Current jobs related to Technical Expert for Software Product Support - Pune, Maharashtra - beBeeSupport
-
Technical Support Expert
17 hours ago
Pune, Maharashtra, India beBeeTechnical Full time ₹ 12,00,000 - ₹ 17,50,000Job Title: Technical Support ExpertDeliver technical assistance to end users via multiple communication channels for desktop, laptop, and printer-related issues.Key Responsibilities:Analyze and resolve hardware and software problems using diagnostic tools such as System Log Explorer (SLE) and remote support software.Ensure timely incident resolution by...
-
Product Technical Support
2 days ago
Pune, Maharashtra, India Talent Worx Full time ₹ 4,00,000 - ₹ 8,00,000 per yearTalent Worx is a growing services & recruitment consulting firm, we are hiring for our client which is a leading provider of financial intelligence, data analytics, and AI-driven solutions, empowering businesses worldwide with insights for confident decision-making. Join to work on cutting-edge technologies, drive digital transformation, and shape the future...
-
Product Support Specialist
3 days ago
Pune, Maharashtra, India beBeeSolution Full time ₹ 12,00,000 - ₹ 16,00,000Technical Solutions ExpertWe are seeking a highly skilled Technical Solutions Expert to join our team. As a key member of our technical support group, you will play a critical role in ensuring the highest level of customer satisfaction and resolving complex technical issues.Responsibilities:Respond to customer product inquiries via telephone or email,...
-
Technical Writer
2 weeks ago
Pune, Maharashtra, India BMC Software Full timeDescription and RequirementsCareerArc CodeCA-RV LI-RV1Hybrid LI-Hybrid At BMC trust is not just a word - it s a way of life We are an award-winning equal opportunity culturally diverse fun place to be Giving back to the community drives us to be better every single day Our work environment allows you to balance your priorities because we know you...
-
Production Support Expert
1 day ago
Pune, Maharashtra, India beBeeSearchEngineer Full timeProduction Support ExpertThe Production Support role is a critical position that requires providing round-the-clock support for applications and platforms handling data processing across various teams. It is essential to fill this position as soon as possible to ensure uninterrupted coverage and maintain the quality of support.Key Responsibilities:Assist in...
-
Technical Support Engineer
7 days ago
Pune, Maharashtra, India Coupa Software, Inc. Full time US$ 90,000 - US$ 1,20,000 per yearCoupa makes margins multiply through its community-generated AI and industry-leading total spend management platform for businesses large and small. Coupa AI is informed by trillions of dollars of direct and indirect spend data across a global network of 10M+ buyers and suppliers. We empower you with the ability to predict, prescribe, and automate smarter,...
-
Support Technical Expert
4 days ago
Pune, Maharashtra, India beBeeTechnical Full time ₹ 12,00,000 - ₹ 16,00,000**Job Title:** Support AnalystDescription:We are seeking a highly skilled Support Analyst to join our team. As a Support Analyst, you will be responsible for providing technical support and configuration across the bank's banking arm and securities business.In this role, you will act as a liaison between the bank and the securities business, making decisions...
-
Technical Support Analyst
4 weeks ago
Pune, Maharashtra, India BMC Software Full timeDescription and Requirements CareerArc Code CA-SD LI-SD2 Hybrid LI-Hybrid At BMC trust is not just a word - it s a way of life We are an award-winning equal opportunity culturally diverse fun place to be Giving back to the community drives us to be better every single day Our work environment allows you to balance your priorities...
-
Product Testing Expert
3 days ago
Pune, Maharashtra, India beBeeCloud Full time ₹ 15,00,000 - ₹ 30,00,000Technical Product SpecialistKey Responsibilities:Develop in-depth knowledge of Arista WiFi cloud architecture, its core components, and related products.Collaborate with software development teams, test engineers, and field support experts to gather technical requirements, participate in functional specification reviews, and validate that the product meets...
-
Technical Support Expert
4 weeks ago
Pune, Maharashtra, India Antal International Full timeThis opportunity is with a product based company into Fintech environment specializing in Cards & Payment Technology.Role - Expert Support II/III Experience - 8 to 15 yearsNP - Immediate to 15 daysLocation - PuneWork Mode - 5 days WFOBudget - 32 LPAKey Skills - PL/SQL, Unix/ Linux, Production Support, Application support.Secondary Skills - C & Testing...
Technical Expert for Software Product Support
2 weeks ago
We are seeking a seasoned expert to deliver high-level technical support, ensuring seamless product experience and driving customer satisfaction.
The ideal candidate should possess strong analytical skills, be capable of diagnosing complex code issues, and suggest effective alternatives.
- Provide exceptional customer service by leveraging in-depth knowledge of software products.
- Collaborate with cross-functional teams to surpass customer expectations, ensuring timely communication with customers regarding the status and resolution progress.
- Troubleshoot installation and testing issues across various programming languages and build environments.
- Develop and maintain an extensive knowledge base of known issues, workarounds, and solutions to enhance issue resolution efficiency.
Required Experience:
- Minimum of 5-8 years of development experience in a customer-facing role.
- Fluency in written and spoken English.
- Flexibility working EU or US time zones.
Required Technical Skills:
- Strong knowledge of Microsoft Windows operating systems (client and server).
- Strong knowledge of .NET and C# technologies.
- Proficient in WPF and WinForms.
- Experienced with scripting languages and network protocols.
- Knowledge with Test Automation, Mobile (Android) and Web Development testing methods.
Benefits:
- Opportunity to work on diverse projects and expand skill set.
- Chance to collaborate with talented professionals and contribute to team success.
