IT Support Specialist

1 week ago


Hubli, Karnataka, India beBeeTechnical Full time ₹ 30,00,000 - ₹ 45,00,000
Job Opportunity

We are seeking a professional to provide technical assistance and customer service. The ideal candidate will possess excellent communication skills, a passion for problem-solving, and experience in IT support.

Main Responsibilities
  • Offer first-line technical support to users in a courteous and professional manner.
  • Log all user service requests in an accurate and timely fashion.
  • Troubleshoot and resolve IT-related issues and service requests.
  • Manage customer inquiries and ensure prompt resolution.
  • Perform scheduled reporting (daily/weekly/monthly).
  • Submit knowledge base article updates for new and existing issues.
Essential Skills
  • Excellent verbal and written communication abilities.
  • Strong problem-solving and analytical capabilities.
  • Ability to manage multiple tasks and prioritize effectively.
  • A customer-focused mindset with a commitment to service excellence.
  • Familiarity with ITSM tools and ticketing systems is a plus.


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