Develop CX Expertise

2 weeks ago

Bengaluru, Karnataka, India beBeeCustomerExperience Full time ₹ 5,00,000 - ₹ 8,00,000
Job Title: Customer Experience Trainer

As a CX Trainer, you will be responsible for delivering high-quality training programs to participants. Your expertise in customer experience will help create engaging and interactive learning environments that foster knowledge retention and application.

Key Responsibilities:
  • Designing and developing comprehensive training materials, including modules, presentations, and handouts.
  • Conducting training sessions, adapting delivery styles to meet diverse learning needs and preferences.
  • Transferring knowledge and skills through effective communication and practical exercises.
  • Assessing training needs, analyzing performance gaps, and designing interventions to address those gaps.
  • Evaluating the effectiveness of training programs by assessing learning outcomes, collecting feedback, and making improvements.
  • Providing individual support and coaching to participants as needed.


Required Skills and Qualifications:
  • Subject matter expertise in customer experience.
  • Excellent verbal and written communication skills.
  • Presentation and facilitation skills to deliver engaging content and facilitate discussions.
  • Active listening and empathy to create an inclusive learning environment.
  • Adaptability to tailor training methods, content, and delivery to diverse learning styles and needs.
  • Organizational and time management skills to plan and execute training sessions effectively.


Benefits: This role offers a unique opportunity to develop your skills and expertise in customer experience training, with opportunities for growth and professional development.

Keyword: CustomerExperience

  • CX Transformation Leader

    1 week ago

    Bengaluru, Karnataka, India beBeeCustomer Full time ₹ 5,00,000 - ₹ 8,00,000

    CX StrategistWe are seeking a CX Strategist to lead initiatives that enhance customer satisfaction, loyalty, and engagement. This role involves collaborating with clients to develop CX strategies, improve customer journeys, and implement solutions that drive business growth.Key Responsibilities:Customer Experience Strategy:Develop and execute CX strategies...

  • CX Head

    13 hours ago

    Bengaluru, Karnataka, India Weekday AI Full time ₹ 20,00,000 - ₹ 25,00,000 per year

    This role is for one of the Weekday's clientsMin Experience: 8 yearsLocation: BengaluruJobType: full-timeWe are looking for an experienced CX Head to lead our Customer Support and Operations function, ensuring world-class service delivery and long-term customer loyalty. The ideal candidate will have 8–10 years of expertise in customer support/service...

  • Senior CX Solutions Specialist

    3 weeks ago

    Bengaluru, Karnataka, India CustoBiz LLP Full time

    Job Title: Senior CX Solutions SpecialistLocation: Hyderabad, Telangana, IndiaExperience Required: 8+ YearsRelevant Exp Required: 7+ YearsAvailability: Immediate joiners preferredPreferred Background: Candidates with contact centre domain experienceJob Description:We are looking for a seasoned Senior CX Solutions Specialist with deep expertise in Genesys...

  • Senior CX Professional

    2 weeks ago

    Bengaluru, Karnataka, India beBeeCXCAREERS Full time ₹ 18,00,000 - ₹ 25,00,000

    Lead CX AnalystJob Summary:We are seeking a seasoned expert in Customer Experience (CX) to lead our experience management team. As a key member, you will be responsible for designing and implementing advanced surveys, dashboards, and configurations using Qualtrics.CX LeadershipWork closely with clients to understand their business goals, survey needs, and...

  • CX Consultant

    2 weeks ago

    Bengaluru, Karnataka, India Oracle Full time

    Key ResponsibilitiesDefine and manage the end-to-end learning content strategy for Oracle Customer Experience (CX) Products.Collaborate with product managers, consultants, and subject matter experts to identify training needs based on product features and customer adoption trends.Design structured learning journeys and certification paths for various user...

  • CX Consultant

    2 weeks ago

    Bengaluru, Karnataka, India Oracle Full time

    Key ResponsibilitiesDefine and manage the end-to-end learning content strategy for Oracle Customer Experience (CX) Products.Collaborate with product managers, consultants, and subject matter experts to identify training needs based on product features and customer adoption trends.Design structured learning journeys and certification paths for various user...

  • Graphic Design Intern

    3 weeks ago

    Bengaluru, Karnataka, India Kapture CX Full time

    About the CompanyKapture CX is an Enterprise-grade vSaaS customer experience automation platform with a deep focus on customer support. Kapture CX adapts to evolving customer expectations and transforms good customer experiences to great ones. Kapture's teams and technology are built ground up with a core focus on "the customer". Built around...

  • Senior CX Solutions Specialist

    2 weeks ago

    Bengaluru, Karnataka, India CustoBiz LLP Full time

    Job Title:  Senior CX Solutions Specialist Location:  Hyderabad, Telangana, India Experience Required:  8+ Years Relevant Exp Required:  7+ Years Availability: Immediate joiners preferred Preferred Background: Candidates with contact centre domain experience Job Description: We are looking for a seasoned Senior CX Solutions Specialist with deep...

  • Senior CX Solutions Specialist

    2 weeks ago

    Bengaluru, Karnataka, India CustoBiz Full time US$ 1,04,000 - US$ 1,30,878 per year

    Job Title:Senior CX Solutions SpecialistLocation:AnyExperience Required:8+ YearsRelevant Exp Required:7+ YearsAvailability:Immediate joiners preferredPreferred Background:Candidates with contact centre domain experienceJob Description:We are looking for a seasoned Senior CX Solutions Specialist with deep expertise in Genesys Cloud, AWS Connect, and CX UI/UX...

  • Graphic Design Intern

    3 weeks ago

    Bengaluru, Karnataka, India Kapture CX Full time

    About the CompanyKapture CX is an Enterprise-grade vSaaS customer experience automation platform with a deep focus on customer support. Kapture CX adapts to evolving customer expectations and transforms good customer experiences to great ones. Kapture's teams and technology are built ground up with a core focus on "the customer". Built around...